Effective Date: 18 July 2026
Version: 1.0
Last Reviewed: 18 July 2026
These Terms & Conditions (“Terms”) govern your access to and use of the Travellin Platform, including all websites, applications, content and services operated under the Travellin brand.
By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use the Platform.
Travellin operates as an independent travel discovery and affiliate platform. We help users search, compare and discover travel products and services offered by independent third-party travel providers. Travellin does not organise, own, sell or operate the travel services displayed on the Platform unless expressly stated otherwise.
These Terms explain the rights and responsibilities of both Travellin and users of the Platform.
They should be read together with our:
By continuing to use the Platform, you acknowledge that you have read and understood these documents where applicable.
By accessing or using the Platform, you confirm that:
If you use the Platform on behalf of an organisation, you confirm that you have authority to bind that organisation to these Terms.
Travellin provides an online platform that enables users to discover and compare travel-related services offered by independent providers.
Unless expressly stated otherwise, Travellin:
Travellin may receive commissions or referral fees from third-party providers when users complete eligible bookings through affiliate links or approved commercial partnerships.
The Platform may include information relating to:
Availability varies depending on destination, supplier and commercial partnerships.
By using the Platform, you confirm that:
Parents or legal guardians remain responsible for use of the Platform by minors under their supervision.
Users are responsible for:
Travellers remain responsible for ensuring that their travel arrangements are suitable for their individual circumstances.
Travel products and services displayed on the Platform are supplied by independent third-party providers.
Each provider is solely responsible for:
Travellin is not responsible for the performance of travel services supplied by independent providers.
When you choose to book a travel service through the Platform, you may be redirected to the website or booking system of the relevant travel provider or authorised booking partner.
Unless expressly stated otherwise:
Users should carefully review the provider’s terms before confirming any booking.
Unless expressly stated otherwise, payments for bookings are processed directly by the relevant travel provider or authorised payment processor.
Travellin does not:
Payment disputes should be addressed to the organisation that accepted payment.
Travellin endeavours to display accurate pricing and availability information supplied by third-party travel providers. However, prices and availability may change at any time without notice.
Prices displayed on the Platform may vary due to factors including:
Travellin does not guarantee that any displayed price or availability will remain valid until a booking is completed with the relevant provider.
Travellin makes reasonable efforts to ensure that information published on the Platform is accurate and up to date.
However, information provided by third-party suppliers may change without notice.
Travellin does not warrant that:
Users should verify important information directly with the relevant travel provider before making travel decisions.
Travellin participates in affiliate and commercial partnership programmes with selected travel providers.
This means that:
Affiliate relationships do not create an agency, partnership or employment relationship between Travellin and third-party travel providers.
Certain features of the Platform may require users to create an account.
Users are responsible for:
Users remain responsible for activities carried out using their account unless otherwise required by applicable law.
Users must not use the Platform to:
Travellin may take appropriate action where these Terms are breached.
Unless otherwise stated, the intellectual property rights in the Platform, including its design, text, graphics, logos, software and original content, are owned by or licensed to Travellin.
Users may access the Platform for personal, lawful and non-commercial use.
Users may not, without prior written permission:
any protected content except where permitted by applicable law.
The Platform may contain links to third-party websites or services.
Travellin:
Users access third-party websites at their own discretion and subject to the applicable terms and policies of those websites.
Travellin reserves the right, where reasonably necessary, to suspend or terminate access to the Platform if a user:
Any such action will be taken in accordance with applicable law and, where appropriate, users will be informed of the reasons for the decision.
To the fullest extent permitted by applicable law, Travellin shall not be liable for any loss, damage, expense or inconvenience arising from:
Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence where applicable law prohibits such limitation.
Users agree to indemnify and hold Travellin, its directors, employees, affiliates and service providers harmless against claims, liabilities, damages, costs and reasonable expenses arising from:
This clause applies only to the extent permitted by applicable law.
Travellin processes personal information in accordance with its Privacy Policy and applicable data protection legislation.
By using the Platform, users acknowledge that:
Users should read the Privacy Policy for further information.
The Platform uses cookies and similar technologies to:
Further information is available in the Travellin Cookie Policy.
Travellin shall not be responsible for delays or failure to perform obligations arising from events beyond its reasonable control, including:
Where possible, Travellin will seek to minimise the impact of such events on Platform availability.
Travellin may update these Terms from time to time to reflect:
The latest version will always be published on the Platform together with its effective date.
Continued use of the Platform following publication of updated Terms constitutes acceptance of the revised Terms, where permitted by applicable law.
These Terms shall be governed by and interpreted in accordance with the laws specified on the Travellin Platform for the applicable operating entity.
Where permitted by law, disputes relating to these Terms shall be subject to the jurisdiction of the competent courts of that jurisdiction.
Nothing in these Terms affects any mandatory consumer rights or protections available under applicable law.
Users wishing to contact Travellin regarding these Terms may do so using the contact details published on the Platform.
Enquiries may include:
Users should ensure that any correspondence contains sufficient information to enable an appropriate response.
By using the Platform, users agree that Travellin may communicate with them electronically where permitted by applicable law.
Communications may include:
Electronic communications may be provided by email, through the Platform or by other appropriate digital means.
Travellin aims to keep the Platform available at all times but does not guarantee uninterrupted access.
The Platform may occasionally be unavailable due to:
Travellin will endeavour to restore normal service as quickly as reasonably practicable.
Travellin implements reasonable technical and organisational measures to help protect the Platform and user information.
Users are responsible for:
No internet-based service can be guaranteed to be completely secure, and users should take appropriate precautions when accessing online services.
Where the Platform permits users to submit reviews, comments or other content, users confirm that:
Travellin reserves the right, where appropriate, to remove content that breaches these Terms or applicable law.
If a person believes that content available on the Platform infringes their intellectual property rights, they should notify Travellin with sufficient information to enable an appropriate review.
The notification should include:
Travellin will review such notifications in accordance with applicable law.
Travellin may assign or transfer its rights and obligations under these Terms where permitted by applicable law.
Users may not assign or transfer their rights or obligations under these Terms without Travellin’s prior written consent.
If any provision of these Terms is found to be invalid, unlawful or unenforceable by a competent court or authority, that provision shall be interpreted as closely as possible to reflect its original intent, and the remaining provisions shall continue in full force and effect.
These Terms, together with any policies or legal notices expressly incorporated by reference, constitute the entire agreement between Travellin and users regarding use of the Platform.
They supersede any previous understandings relating to the same subject matter, except where otherwise required by applicable law.
Failure by Travellin to enforce any provision of these Terms shall not constitute a waiver of that provision or of any other rights available under these Terms or applicable law.
Any waiver shall only be effective if made expressly in writing.
Any provisions of these Terms that, by their nature, are intended to continue after termination of a user’s access to the Platform shall survive such termination.
These may include provisions relating to:
Users must use the Platform in accordance with all applicable local, national and international laws and regulations.
Nothing in these Terms authorises users to engage in activities that are unlawful in the jurisdiction from which they access the Platform or in the destination to which they travel.
Users are responsible for ensuring that their travel plans comply with all applicable legal requirements.
The Platform may be accessed from countries around the world.
Travellin makes no representation that all content or services are appropriate or available in every jurisdiction.
Users accessing the Platform from outside the country of operation do so on their own initiative and remain responsible for complying with local laws and regulations.
Users are responsible for ensuring that they do not use the Platform in a manner that breaches applicable sanctions, export controls or travel restrictions.
Travellin reserves the right to restrict access to the Platform or decline services where required to comply with applicable legal or regulatory obligations.
Travellers are responsible for ensuring that all travel documents are accurate and valid before departure.
This includes, where applicable:
Travellin is not responsible for losses arising from incomplete, incorrect or expired travel documentation.
Travellers are responsible for checking any health-related requirements applicable to their destination, including:
Where appropriate, travellers should seek advice from qualified healthcare professionals before travelling.
Travellin strongly recommends that users obtain appropriate travel insurance before commencing their journey.
Insurance should be suitable for the traveller’s individual circumstances and may include cover for:
Users should review policy terms, exclusions and limits carefully before purchasing insurance.
Where reviews or ratings are displayed on the Platform:
Travellin may moderate reviews in accordance with its published policies and applicable law but does not guarantee the accuracy or completeness of user-generated content.
The Platform may display promotional offers, advertisements or sponsored content from third-party organisations.
Unless expressly stated otherwise:
Users should review the applicable terms before participating in any promotion.
Travellin continually develops and improves the Platform.
Accordingly, Travellin may:
Such changes are intended to improve the overall user experience and maintain Platform reliability.
Before using the Travellin Platform, users should:
Users should avoid:
No. Unless expressly stated otherwise, Travellin is an independent travel discovery and affiliate platform that helps users search, compare and access travel services offered by independent third-party providers.
Your booking contract is formed directly with the relevant travel provider or authorised booking partner. Their terms and conditions govern the booking.
Unless expressly stated otherwise, payments are processed directly by the relevant travel provider or their authorised payment processor. Travellin is not the merchant of record for third-party bookings.
Travellin does not set the prices of third-party travel services. Prices displayed on the Platform may change as suppliers update their availability, taxes, exchange rates or promotional offers.
No. Requests to amend or cancel bookings must normally be submitted directly to the travel provider responsible for your reservation.
Travellin aims to maintain accurate information but cannot guarantee that all third-party content is free from errors or remains current. Users should verify important details with the relevant provider before making travel decisions.
Affiliate Platform
An online platform that introduces users to third-party travel providers and may receive a commission for qualifying referrals.
Booking Contract
The legally binding agreement between the traveller and the travel provider supplying the booked service.
Merchant of Record
The organisation responsible for accepting payment and managing the financial transaction for a booking.
Travel Provider
An independent organisation, such as an airline, hotel, tour operator, cruise line or car hire company, that supplies the travel service.
User
Any individual or organisation accessing or using the Travellin Platform.
Platform
The Travellin websites, applications and related digital services.
| Version | Date | Description |
|---|---|---|
| 1.0 | 18 July 2026 | Initial publication |
These Terms & Conditions should be reviewed:
These Terms & Conditions govern the use of the Travellin Platform only.
Travellin is an independent travel discovery and affiliate platform. Unless expressly stated otherwise, Travellin does not organise, sell, operate or fulfil the travel products and services displayed on the Platform. All bookings are made directly with independent third-party travel providers or authorised booking partners, who are solely responsible for the travel services they provide.
Nothing in these Terms excludes or limits any statutory consumer rights or other rights that cannot be excluded under applicable law.
Travellin recommends that all users:
Travellin is committed to maintaining a transparent, secure and reliable travel discovery platform while helping users make informed travel decisions and connect with trusted third-party travel providers.
